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Holt Online Learning General Information and Registration

Frequently Asked Questions (FAQ)

 

Holt Online Learning - General Information

 

Step-by-step Registration

 

Logging In, Account Info, Subscriptions, Programs, Textbooks

 

Learning Management Center

 

Holt Online Learning - General Information

 

What is Holt Online Learning?

Holt Online Learning connects you and your students to our Online Editions, Holt Online Essay Scoring, Quantum Artificial Intelligence Tutors, and other exciting new eLearning resources.

 

Who is eligible for a Holt Online Learning Product?

In order to register for a Holt Online Learning component you must meet three conditions:

  1. You must use or have purchased Holt textbooks.
  2. There must be an online component for your program (see the next FAQ)
  3. You must have a Teacher's Edition or Holt Key Code for the program(s) that you wish to register. Contact your school or district's technology coordinator if you do not know whether or not your school has obtained Holt Key Codes.

 

Which products currently have online components?

To see an up-to-date list of current products that have online programs, visit this website: http://my.hrw.com/support/my/product_list.jsp

 

Why does registration require either a Teacher's Edition or a Key Code? Why both options?

Holt Customers/Teachers who live and teach in the U.S. will have the option to register directly for online programs, products, modules, and learning management tools by way of their Teacher's Edition ISBN or by Holt Key Code.

Other Subscribers to Holt Online Learning programs or products will receive a Holt Key Code upon purchase of an online program, product, module, or learning management tools. The Key Code will allow purchasers to register and access their subscription(s) in a secure manner.

 

What is a Key Code?

A Key Code allows Holt to distribute access to one or more online products. Key codes are 19 characters in length and contain both letters and numbers. Key Codes are not case- or hyphen-sensitive. In other words, you will not have to observe upper-/lower-case letters and you can enter a Key Code with or without hyphens.

According to terms of purchase, your Key Code (and Subscription) may have a limited "shelf life," meaning that your Key Code may only be viable for a certain period of time. Also, if you have purchased access to a program or product for a specific period of time, your subscription will begin upon registration.

Normally, your district or school's technology coordinator will be responsible for disseminating Key Codes to Teachers who are eligible.

If you are not a Teacher in a U.S. School, however, Holt will email you a Key Code within 24 to 48 hours of your purchase.

 

How do I get a Holt Key Code if I need one?

If you are a Teacher in a U.S. School and your district or school has purchased a Holt Online program or product, you should contact your district or school's technology coordinator to see if you are eligible to receive a Key Code. Please note that if you have a current Teacher's Edition for a textbook program that your school or district has purchased (as well as textbook program that has an online component as well; see FAQ 3 above), you can register if you have a Teacher's Edition at hand.
Otherwise, if you are interested in purchasing an online product, you can do one of the following:

  • Contact customer service between 8:30 a.m. - 7 p.m. EST, Monday - Friday at (800) 225-5425 or online
  • Contact a Holt Sales Representative
  • Purchase your product online
You will be e-mailed a key code within 24 to 48 hours of your purchase.

 

Why do I need to identify myself as being a Teacher in a U.S. School, a Teacher in an International School, a Tutorial Service, Home School, or Private Individual with a Key Code?

Holt maintains a database of all Schools within the United States by Zip Code. We are therefore able to facilitate the registration process by asking U.S. Teachers to first submit their School's Zip code and then to identify the school at which they teach.

If you are a Customer/Subscriber who is not considered a Teacher in a U.S. School, we are not able to automatically derive the school or institute at which you teach (information that is valuable in authenticating your eligibility for registration).

In both cases, the information that you submit during online registration is kept private.

For more information about our Privacy Policy, please see: http://www.hrw.com/privacy/index.htm

 

Why do you need my E-mail address?

In the event that you forget or lose your password to Holt Online Learning, you can automatically request your that your password hint be sent to you. We also require your E-mail address in the event we need to contact you should a technical difficulty arise.

 

If I check that I would like notification of Web site events, teaching tips, and product information via E-mail, will I be "spammed?"

No. We would, however, like to periodically notify you of relevant instructional opportunities as they develop.

 

What do I do if I lose or can't remember my account name or password?

If you forget your password, check your files for your print out of the Registration Confirmation Page. If you cannot find it, check your E-mail for your Holt User Name and Password. Search your E-Mail for either FROM: Holt Online Learning Registration or SUBJECT: Your Holt Online Learning User Name and Password.

If you still cannot find your password, you can click the Forgot Your Password? link on the Holt Online Learning Log In Page at my.hrw.com. (located at the bottom of the page).

You will see the Recover Your Password Hint screen displayed.

Enter your User Name
Enter your E-Mail Address
Click Submit.
If you still do not derive your password from the hint you receive in E-mail, you should write or call Technical Support.
Technical Support Information
(800) 323-9239
7 a.m. to 10 p.m., Mon-Fri (CST)
Web Support: www.hrwtechsupport.com
Email Support: www.hrwtechsupport.com/supportrequest.html

 

What do I do if my School is not listed when I register my Teacher's Edition?

If the name of your school does not appear, click the HELP! My school is not listed link. You will be able to easily submit a notice to Holt. We will then contact you by E-mail to get additional information from you.

 

Where and how do I log in to Holt Online Learning?

You will always log in to Holt Online Learning at the following URL:

http://my.hrw.com

Type your User Name and Password in the appropriate fields.

Click the Log In button. Your personalized Holt Online Learning home page displays.

 

Where can I review samples of Holt Online Learning Products?

You can click the View Samples button at my.hrw.com or from your Subcriptions page.

 

What do I do if I just don't seem to be able to register for my Holt Online Learning Products?

Contact Technical Support.

Technical Support Information
(800) 323-9239
7 a.m. to 10 p.m., Mon-Fri (CST)
Web Support: www.hrwtechsupport.com
Email Support: www.hrwtechsupport.com/supportrequest.html

 

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Step-by-step Registration

 

How do I register for Holt Online Learning at my.hrw.com? (For users that are teachers within U.S. schools)

  1. Launch your Web browser.
  2. Type the following URL: http://register.hrw.com
    This opens the Online Registration page.
  3. In the Please select section of the Online Registration page, select "Teacher in a U.S. School."
    Your selection will be highlighted in the drop down menu box.
  4. Click the Register button.
    This will open the Teacher Registration page.
  5. Select a title from the Title drop-down list (optional).
  6. In the First Name box, type your first name.
  7. In the Middle Initial box, type your middle initial (optional).
  8. In the Last Name box, type your last name.
  9. In the E-mail Address box, type your e-mail address. You can enter either a school or a personal e-mail address. Your e-mail address will be used strictly for registration confirmation.
  10. Single click the checkbox to receive notification of Web site events, teaching tips, and product information via e-mail, if applicable.
  11. In the School Zip Code box, type your school zip code.
  12. In the User Name box, type a user name
  13. In the Password box, type a password.
    Note: Your user name and password must be at least five characters and unique. It is recommended that you use both letters and numbers when creating you user name and password. For future reference, please make note of your user name and password.
  14. In the Retype Password box, retype your password.
  15. After reading the Terms of Use, click the I Agree button.
    The School and ISBN/Key Code Registration page will be displayed.
  16. From the School drop-down list, select your school. If your school is not listed, click the HELP! Link and fill out the form.
  17. In the Register a Teacher's Edition ISBN or a Holt Key Code box, type the ISBN number located on the book cover which was emailed to you.
  18. Click the Next button to continue with the registration process.
    The Registration Confirmation page will be displayed.
    Note: If you entered an ISBN, the ISBN Confirmation page is displayed. Click the Next button to continue with the registration process.
  19. Click the my.hrw.com link to begin using Holt Online Learning.

 

How do I register for Holt Online Learning at my.hrw.com? (For all other user types that are NOT teachers within U.S. schools)

  1. Launch your Web browser.
  2. Type the following URL: http://register.hrw.com
    The Online Registration page will be displayed.
  3. In the Please Select section of the Online Registration page, choose the appropriate description for your institution.
    Your selection is displayed in the box.
  4. Click the Register button. The Registration page will be displayed.
  5. Select a Title from the Title drop-down list (optional).
  6. In the First Name box, type your first name.
  7. In the Middle Initial box, type your middle initial (optional).
  8. In the Last Name box, type your last name.
  9. In the E-mail Address box, type your e-mail address. You can enter either a school or a personal e-mail address. Your e-mail address will be used strictly for registration confirmation.
  10. Single click the checkbox to receive notification of Web site events, teaching tips, and product information via e-mail, if applicable.
  11. In the Name of School or Institute box, type your school name (optional).
  12. In the Address 1 box, type the number, street, and suite of your school.
  13. In the Address 2 box, type additional address information, as applicable (optional).
  14. In the City box, type the city your school resides in.
  15. In the Home State/Province box, type your home state or province.
  16. From the U.S. State Affiliation drop-down list, select the state with which your school is affiliated.
  17. In the Zip/Postal Code box, type your school zip or postal code (optional).
  18. From the Country drop-down list, select the country of your school (optional).
  19. In the User Name box, type a user name. Note: Your user name and password must be at least five characters and unique. It is recommended that you use both letters and numbers when creating you user name and password. For future reference, please make note of your user name and password.
  20. In the Password box, type a password.
  21. In the Retype Password box, retype your password.
  22. After reading the Terms of Use, click the I Agree button.
    The Key Code Registration page is displayed.
  23. In the Register a Holt Keycode box type your Holt Key Code. Your key code should have been e-mailed to you one business day after placing your order.
  24. Click the Next button.
    The Registration Confirmation page is displayed.
    Note : If registration from a key code fails, please contact Holt's Customer Service:
    http://www.harcourt.com/bu_info/hrw.html
  25. Click the my.hrw.com link to begin using Holt Online Learning.

 

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Logging In, Account Info, Subscriptions, Programs, and Textbooks

 

How do teachers log in to Holt Online Learning at my.hrw.com?

To log in and access the Holt Online Learning website you must first register. If you have already registered and have a login account:

  1. Launch your browser and go go the Holt Online Learning website at http://my.hrw.com
  2. Type your User Name and Password in the appropriate fields.
  3. Click the Log In button. Your personalized Holt Online Learning home page displays with a list of your registered textbooks/programs.

 

How do students log in to Holt Online Learning at my.hrw.com?

Your teacher will provide you with a User Name and Password. If you have that information, you can log in now at http://my.hrw.com. If you do not have that information, please contact your teacher.

After you have acquired a User Name and Password, follow these simple login directions to access your personalized Holt Online Learning home page:

  1. Go to The Holt Online Learning Web site at http://my.hrw.com
  2. Type your User Name and Password.
  3. Click the Log In button. Your personalized Holt Online Learning home page displays with a list of your programs.

 

How do I update my account information, like my name, address, or email, or change my password?

  1. Launch your web browser and log in to http://my.hrw.com.
  2. Click the "Update My Registration Information" link under "My Account."
  3. Select a Title from the Title drop-down list (optional).
  4. In the First Name box, type your first name.
  5. In the Middle Initial box, type your middle initial (optional).
  6. In the Last Name box, type your last name.
  7. In the Email Address box, type your e-mail address. Your can either enter a school or a personal address. Your e-mail address will be used only for registration confirmation.
  8. Check the checkbox to receive notification of Web site events, teaching tips, and product information via e-mail, if applicable. Uncheck the checkbox to discontinue receiving notification.
  9. In the School Zip Code box, type your school zip code.
  10. Select the Update Zip Code/School button to select another school (the School Update page will be displayed).
  11. In the Please select your School section of the School Update page, click on the arrow next to the drop-down list.
  12. Select your school.
  13. Select the Update button

 

How do I update my program registrations (textbooks)?

  1. Launch your browser and log into my.hrw.com.
  2. Click the Update My Registration Information link, under My Account, in the left column. The Update Your Current Account Information page will be displayed.
  3. You can add new textbook programs by clicking the "Program Management" button. The Add New Program page is displayed.
  4. Enter the key code which was emailed to you (key codes are emailed one business day after order placement), OR, type the ISBN number located on the back cover of your Teacher's Edition (applies to teachers within U.S. schools only).
  5. Click the Next button.
    If you entered a valid ISBN or key code, the Registration Confirmation page will be displayed.
  6. Click the Finish button to return to the My Subscriptions page.

 

Do I need any browser plug-ins or add-ons to use Holt Online Learning content?

Middle School Match users may need the latest version of Macromedia/Adobe Flash and Shockwave players. They are free products and available for download at: http://www.adobe.com/downloads/#players

 

My subscriptions/textbooks list is different or my classes aren't right - what happened?

If another teacher was using the same computer before you, they might have forgotten to log out. Look up at the top left of the Home page (the page which lists your textbook subscriptions) and verify that the "Welcome" message is addressed to you and not someone else. If another user's name appears under "Welcome," click the "Log Out" link and log in with your login and password.

 

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Learning Management Center

 

How do I add a class?

  1. Launch your browser and log in to my.hrw.com.
  2. Click the Add A Class button located in the right column.
    The Add A Class page will be displayed.
  3. In the Class Name box, type in a class name.
  4. In the Period box, type in the period of the class.
  5. Select a grade level from the Grade Level drop-down list.
  6. In the Description box, type in a description of the class (optional).
  7. Check the programs or products that you would like to associate with the class you are creating.
  8. Click the Add button.
    The Add Students page will be displayed: (See the Add Students section.)

 

How do I add a student to a class?

  1. Launch your browser and log In to my.hrw.com.
  2. Click the Add Students button located in the right column.
    The Add Students page will be displayed.
  3. Select the class you would like to add students to from the Select a Class drop-down list.
    The Add Students page will be displayed.
  4. Select the "I need to add a new class" link to add a new class (See the Add a Class section.)
  5. Click the "One Log In/Password" button to add any existing students that belong to your school, and are registered for another Holt Online Program, to the class. All these students will have the same user name and password for all HOLT programs associated to the class.
  6. Click the Add New Students button to save changes and return to the Add Students page.
  7. Click the Done button to save changes and complete the process of adding students to the selected class.
  8. Select the number of students that you wish to add to your class from the drop-down list. The maximum number of students that can be added at once is 40.
  9. In the First Name box, type in the student's first name.
  10. In the M.I. box, type in the student's middle initial (optional).
  11. In the Last Name box, type in the student's last name (optional).
  12. In the Student ID Name box, type in the student's ID (optional).
  13. Click the Add NCLB Settings Now button to add NCLB Settings as you add students to your class (optional).
  14. Select the gender of the student from the Gender drop-down list (optional).
  15. Select the student's economic status from the Economic Status drop-down list (optional).
  16. Select the English proficiency of the student from the English Proficiency drop-down list (optional).
  17. Select the student's ethnicity from the Ethnicity list box (optional).
  18. Select the special conditions a student has from the Special Conditions list box (optional).
  19. Select the special services of a student from the Special Services list box (optional).
  20. Click the Add button to add students to the class roster.
    The View a Class Roster page, for the selected class, will be displayed.

 

How can view and/or print a class roster?

  1. Launch your browser and log on to my.hrw.com.
  2. Click the View a Class Roster button located in the right column.
    The View a Class Roster page will be displayed.
  3. Select a class from the drop-down list to view the roster.
  4. Click the Printable Version button (optional).
    The Student Account Information, printable version, page will be displayed.
  5. Click the Print button to print the Student Account Information.
  6. Select the Close button to return to the selected class roster.

 

How do I edit a class?

  1. Launch your browswer and log on to my.hrw.com.
  2. Click the Edit a Class button located in the right column.
    The Edit a Class page will be displayed.
  3. Select a class from the drop-down list to edit a class.
  4. In the Class Name box, type in a class name.
  5. In the Period box, type in the period of the class.
  6. Select a grade level from the Grade Level drop-down list.
  7. In the Description box, type in a description of the class (optional).
  8. Check the programs or products that you would like to associate with the class you are editing (optional).
  9. Select the Submit button when changes are complete.
    The Class Information page will be displayed.

 

How do I edit a student record?

  1. Launch your browswer and log in to my.hrw.com.
  2. Click the Edit a Student Record button located in the right column.
    The Edit a Student Record page will be displayed.
  3. Select a class from the drop-down list from which you can choose a student record to edit.
  4. Select a student from the drop-down list.
  5. In the First Name box, type in the student's first name.
  6. In the M.I. box, type in the student's middle initial (optional).
  7. In the Last Name box, type in the student's last name (optional).
  8. In the Student ID Name box, type in the student's ID (optional).
  9. Select the grade the student belongs to from the Grade drop-down list.
  10. Select the gender of the student from the Gender drop-down list (optional).
  11. Select the English proficiency of the student from the English Proficiency drop-down list (optional).
  12. Select the student's ethnicity from the Ethnicity list box (optional).
  13. Select the special conditions a student has from the Special Conditions list box (optional).
  14. Select the special services of a student from the Special Services list box (optional).
  15. Select the student's economic status from the Economic Status drop-down list (optional).
  16. User Name cannot be edited.
  17. In the Password box, type in a password. The password has to be at least 4 characters.
  18. In the Retype Password box, retype your password.
  19. Select the page view (optional).
  20. Click the Update button to save the changes made for the selected student.
    The View a Class Roster page will be displayed.

 

How do I delete a class?

  1. Launch your browswer and log in to my.hrw.com.
  2. Click the Delete a Class button located in the right column.
    The Delete a Class page will be displayed.
  3. Select a class from the drop-down list.
  4. Click the Delete button to delete the selected class and all its associated students and grade data.
    The Delete Class page will be displayed.
  5. Click the Done button to return to the hub page.

 

How do I delete students from a class?

  1. Launch your browswer and log in to my.hrw.com.
  2. Click the Delete Students button located in the right column.
    The Delete a Student page will be displayed.
  3. Select a class from the drop-down list.
  4. Then Select a student from the drop-down list.
  5. Click the Delete button to delete the selected student and their associated grade data from the selected class.
    The View a Class Roster page, for the selected class, will be displayed.

 

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