Online Edition

Frequently Asked Questions (FAQ)

For general questions about Holt Online Learning, or questions about registration, click here.

• Browser Pop-Up Blockers and Online Edition - Why do some links or features not work or do nothing?
• What are the System Requirements for accessing the Online Editions?
• Which products currently have online components?
• How do teachers log in to access Online Edition content?
• How do students log in to access Online Edition Content?
• How do I update my program registrations (online textbooks)?
• My subscriptions/online textbooks list is different or my classes aren't right - what happened?

Browser Pop-Up Blockers and Online Edition - Why do some links or features not work or do nothing?

Some interactive Online Editions have buttons or links that will pop open a new browser window, like "Reading Help" or some of the Math videos. Many browsers have pop-up blockers which may prevent this content from displaying. You may need to modify the settings for your pop-up blocking to be able to view this content. Some browsers have built-in pop-up blocking functionality; check your browser's preferences or internet options. Free, downloadable "toolbars" from companies like Google, Yahoo, or internet service providers may also have pop-up blocking functions. Click here to view some examples of popup-blocker settings locations.

What are the System Requirements for accessing the Online Editions?

PC

• Operating System: Win 95, Win98, WinME, WinNT, Win2000, or WinXP with latest patches
• CPU: 266 mHz or faster
• Available memory: 128 MB minimum
• Available HD space: 100 MB minimum
• Browser: IE 5.1+, Netscape 7.0.2+, both with latest patches
• Plugins: QuickTime 5+, Flash 6+ player, Shockwave 8.5.1+ player, and Acrobat 5+
• DirectX: 3.0+
• Display: 800x600 with 16 bit color, minimum
• Sound card and speakers
• Network: 56k dialup or better

• Operating System: OS 8.6 or higher
• CPU: G3, G4, or G5
• Available memory: 128 MB minimum
• Available HD space: 100 MB minimum
• Browser: Safari 1.2+, IE 5.1+, Netscape 7.0.2+, with latest patches
• Plugins: QuickTime 5+, Flash 6+ player, Shockwave 8.5.1+ player, and Acrobat 5+
• Display: 800x600 with 16 bit color, minimum
• Sound card and speakers
• Network: 56k dialup or better

To run a browser compatibility check, click here.

Which products currently have online components?

To see an up-to-date list of current products that have online programs, visit this website: http://my.hrw.com/support/my/product_list.jsp

How do teachers log in to access Online Edition content?

To log in and access the Holt Online Learning website you must first register. If you have already registered and have a login account:

1. Launch your browser and go go the Holt Online Learning website at http://my.hrw.com
2. Type your User Name and Password in the appropriate fields.
3. Click the Log In button. Your personalized Holt Online Learning home page displays with a list of your registered textbooks/programs.

How do students log in to access Online Edition Content?

Your teacher will provide you with a User Name and Password. If you have that information, you can log in now at http://my.hrw.com. If you do not have that information, please contact your teacher.

After you have acquired a User Name and Password, follow these simple login directions to access your personalized Holt Online Learning home page:

1. Go to The Holt Online Learning Web site at http://my.hrw.com
2. Type your User Name and Password.
3. Click the Log In button. Your personalized Holt Online Learning home page displays with a list of your programs.

How do I update my program registrations (online textbooks)?

1. Launch your browser and log into my.hrw.com.
2. Click the Update My Registration Information link, under My Account, in the left column. The Update Your Current Account Information page will be displayed.
3. You can add new textbook programs by clicking the "Program Management" button. The Add New Program page is displayed.
4. Enter the key code which was emailed to you (key codes are emailed one business day after order placement), OR, type the ISBN number located on the back cover of your Teacher's Edition (applies to teachers within U.S. schools only).
5. Click the Next button.
   If you entered a valid ISBN or key code, the Registration Confirmation page will be displayed.
6. Click the Finish button to return to the My Subscriptions page.

My subscriptions/online textbooks list is different or my classes aren't right - what happened?

If another teacher was using the same computer before you, they might have forgotten to log out. Look up at the top left of the Home page (the page which lists your textbook subscriptions) and verify that the "Welcome" message is addressed to you and not someone else. If another user's name appears under "Welcome," click the "Log Out" link and log in with your login and password.