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PowerNotes

Frequently Asked Questions (FAQ)


I'm using PowerPoint for Macintosh, and the hyperlinks in the presentation slides aren't working. Why?

A recent version of PowerPoint for Mac, 11.2.4, is sometimes unable to use presentation hyperlinks correctly (example: clicking a chapter title on a Table of Contents slide to jump to the first slide of the chapter desired). If your installation of PowerPoint is affected by this issue, you will find that when mousing over a hyperlink in a PowerPoint presentation, the pointer will change into the pointing hand cursor as if the text or object is a hyperlink, but clicking the item will have no effect.

Microsoft Office 2004 for Mac versions 11.2.4, 11.2.5, and 11.2.6 all contain PowerPoint version 11.2.4.

PowerPoint for Mac version 11.3, which is included in Office 2004 for Mac version 11.3.0, resolves this hyperlink issue. This is a free upgrade.

Many installations of Microsoft Office are preconfigured to update automatically; to verify what version of PowerPoint you currently have, do either of the following:

  • Launch PowerPoint and click "About PowerPoint" from the PowerPoint menu.
  • Navigate to the PowerPoint application on your hard drive (usually in Applications/Microsoft Office 2004/PowerPoint), click the application icon once, then click "Get Info" from the file menu.

To upgrade from any version of PowerPoint 11.2 to 11.3:

From any running Microsoft Office for Mac application, click "Check for Updates" in the Help menu.

- or -

Launch the Microsoft AutoUpdate application (in your Applications folder) and click the "Check for Updates" button.

- or -

Visit the Microsoft "mactopia" downloads page and download the updater.

Can I customize the PowerPoint presentations?

Yes, but you must first copy the presentation folder to your hard drive.  Note: be sure to copy the folder containing the presentation and its associated content; do not copy just the presentation file alone.


After copying a presentation folder to my hard drive, PowerPoint can’t locate an asset associated with the presentation. Why?

When PowerPoint presentations link to assets used within the presentation (audio or video files, for example), the link length may exceed PowerPoint's limit (for example, if you saved the presentation folder several folders "deep" on your hard drive).  If the link length is too long for PowerPoint to process, the link to the asset will fail.  Try moving the presentation folder closer to the root level of your hard drive (resulting in a "shallower" location of the asset, which can significantly shorten the link length). 

Can I include audio and video content in customized presentations? What kind?

Yes, as long as the content is in a format supported by PowerPoint.


If One-Stop Planner does not include a viewer for PowerPoint presentations, how can we view them?

Windows: PowerPoint presentations can be viewed on any Windows system; the viewer is built in to the operating system. 

Macintosh: users must have the PowerPoint application in order to view PowerPoint presentations. Alternately, Macintosh users can view PowerPoint presentations with QuickTime software, IF the PowerPoint presentation has been converted and made available to them in QuickTime format.


What is the format of the video files?

Windows: Windows Media (.wmv); Macintosh: QuickTime (.mov)

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